Getting the Most from Your Holiday Insurance Policy
Making the prudent choice to purchase a holiday trip insurance policy is only half the chore. Once you purchase your policy there are steps you need to take, to ensure full and accurate coverage. Whilst a holiday policy is not a large financial commitment, the ramifications if the policy does not cover what you expect, it could lead to large financial consequences.
First: Print out your confirmation. These days most holiday policies are purchased online or confirmations are provided via email. Always print out documentation, as it will include the basic policy information including the in force dates and a policy number. The confirmation also generally includes emergency contact numbers for use while on your trip. Keep a copy with you on your travels. Keep the email for later access, if necessary.
Second: Carefully review the Policy Certificate. The Policy Certificate specifically details all coverage. Remember, if a situation is not explicitly listed it will almost certainly not be covered. Make sure to understand the terms and follow-up with any questions. Holiday insurance firms must include a cancellation period (usually 14 days, but you cannot have started your trip), so if you find yourself unsatisfied with the terms of the Policy Certificate, you can back out and look for other coverage.
Third: Check Exclusions section. While reviewing the Policy Certificate, pay close attention to the General Policy Exclusions section. This will detail any situation that is not covered. Many of the exclusions involve specific sporting or adventure activities like heli-skiing, paragliding, jet skiing and skydiving. Most holiday travel insurance providers offer riders that will cover specific activities.
Fourth: Contact your insurer with questions. If for whatever reason you find something unclear or have a question, make contact immediately. Do not wait and miss the policy cancellation window.
In addition to these steps, be sure to contact your insurance company if have a claim, or even if you think you have a claim. If you believe you may need to cancel, call your insurer. Keeping in contact during medical issues while on your trip is imperative. Customer assistance is provided in order to guide you and help in making the best decision during emergencies. Do not hesitate to call.